Privacy Policy

By using the Flipdeck® service, app, or our website, you acknowledge acceptance of this privacy policy.

  • Your use of Flipdeck is subject to the Flipdeck Terms of Service. We do not access or otherwise mine the data you have entered into your Decks and Cards without your explicit authorization via a Managed account package or Support pin while solving a support problem.
  • If you are a registered user of Flipdeck, including with a Free Trial account, we store the Personally Identifiable Information (PII) you entered when you registered in order to provide our services and manage your account. We do not access or use your information except in the following instances:
    • You provide authorization via our Managed account packages
    • You provide us with your Support pin in order to access your account to solve a support problem
    • For necessary application upkeep by internal authorized personnel
    • To comply with the law
  • If you are a registered user of Flipdeck, you may view and update the PII we have stored about you anytime by viewing your Profile after you have logged in.
  • If you are a registered user of Flipdeck, or if you have initiated a Free Trial, we will communicate with you by email to provide notices of updates and keep you apprised of new capabilities, and ideas for use.
  • If you have registered for a Free Trial, we retain your information for business purposes in order to provide information or services relative to your inquiry and communicate with you.
  • If you have requested access to Flipdeck planning resources, templates, downloads, or offered content or tools, we may email you about your requests, provide notices of updates and news about related developments.
  • Flipdeck app usage statistics are collected to provide clients usage metrics for their account and enhance our products.
  • Flipdeck uses Mailgun for sending emails. You may view Mailgun’s Privacy Policy, Terms of Service, and GDPR compliance statement on their website. The emails Flipdeck sends consist of various system notifications for the users of the application and Card emails that users may send to their contacts.
  • If you are the recipient of a Card email sent by a user of Flipdeck, our application can provide the Flipdeck user with "Card Metrics," including the entered email address and various status events, including whether the email failed in delivery, the email shows as read, or a link was clicked. If you decide that you would no longer like to receive Flipdeck emails from that user, you may unsubscribe from that account’s Card emails by clicking the link at the bottom of the email. We do store the record of your unsubscribe, but your email address is encrypted and cannot be read.
  • Website usage statistics are collected using Google Analytics. You may view more about Google's data protection here.
  • We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our marketing website through behavioral metrics, heatmaps, and session replay to improve and market Flipdeck. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of our services and online activity. Additionally, we use this information for site optimization and fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
  • We use cookies to help make Flipdeck work properly and to analyze how the site is used per this Privacy Policy and our Terms of Service.
  • As a result of interactions with us using a social network, we may communicate with you using that social network or other channel appropriate to the communication.
  • We do not sell or rent email addresses or contact information to List Marketers or any other unaffiliated companies.
  • Our app and this site may contain or permit links to other sites or applications. We are not responsible for the performance, content or privacy policies of 3rd party sites or applications. Users are responsible for their use of any 3rd party content, data or images including ensuring their right to use this content for their purposes.
  • We may update or change this privacy policy.